Big Ball of Change
by Dave Elfanbaum on August 9th, 2010 at 10:13 am
Life is like a Mad Lib. When we fill in the blank spaces without understanding the context, we usually end up with nonsense. I think that most enterprise change initiatives suffer from this problem. Although the functional and technical details are often exhaustively scrutinized, the people part of the equation is a blank hole we fill with speculation (if we notice the empty chasm at all).
Over the past year or so I’ve been refining a “ChangeViz” workshop which helps those trying to institute a significant change imagine their way into the hearts and minds of key stakeholders. It combines processes from Visual Thinking and Gamestorming, Change Management strategy from Switch, and assorted mind-altering props and theatrics ranging from toys to trading cards.
I’ll write more about the ChangeViz process in future posts. For now, here’s a fun little video I created for a recent trade show to dramatize the problem.
An Agile Model for Change Management?
by Dave Elfanbaum on May 4th, 2010 at 8:21 pm
The four day Prosci Change Management Conference I attended last week was an eye-opening experience. I guess I’ve been living a bit of a sheltered life, because it came as a shock to find almost no mention of the principles of Agile development in the twenty or so sessions I attended.
As a matter of fact, I think it would be fair to say that most of the problems that Change Management attempts to mitigate are caused by the underlying Waterfall-like approach of the change initiatives. For instance, most conference presentations described projects that did not substantively include end-users and stakeholders in the design and development of the change in question.
I’ve started putting together a white paper that will translate the Agile paradigm into the language and context of Change Management. For now, here’s a little video animating some of the sketchnotes I took at the conference.
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